RMS Features
Case Creation
An intelligent wizard walks caseworkers through every step of building a case, adapting to the information you have on hand.
Creating a case is easy. The wizard takes you to the needed steps based on the questions answered. No arrival information yet? Not a problem — you can enter it later. Don’t have a US Tie? Just answer No and the wizard skips that step for this case.
The wizard captures
- Case Number
- Refugee Status
- Assurance
- Reported Case Size
- VOLAG / Originator
- US Tie
- Primary Refugee and various bio data
Arrival Information
- US Arrival Date
- Local Arrival Date
- Arrival Confirmation Date
- Who Picked Them Up
- Entry Program (R&P, Walk-In)
- Arrival comments so you can document the unexpected
- Automatic case note creation — enter the arrival and the case note is created for you, saving a task
Built-in safeguards
- All drop downs are fully customizable by your designated administrator
- Case number verification ensures case numbers aren’t duplicated
- Required fields ensure that all needed data is entered
- Alien number verification ensures that alien numbers aren’t duplicated
Trusted by Agencies
What our partners say
Refugee Management System (RMS) Software made significant improvements to our documentation process and minimized Case Managers’ time on completing required paperwork. The new software allows staff to manage client needs and field work more effectively and in a timely manner. Whether you are single, dual or tri agency affiliate RMS can meet your program needs. The software allows you to keep track of flex fund expenses easily and accurately with the ability to know how much flex funds are available at any given time to spend on most vulnerable refugees. The Casentium team is very easy to work with and has a thorough understanding of the Refugee Resettlement Program. I strongly recommend this software to all resettlement agencies.
Ali Al Sudani
Director of Refugee Services, Interfaith Ministries for Greater Houston
The Alliance’s customized Refugee Management System (RMS) Software is the result of ongoing collaboration among our directors, resettlement staff, and the software developers. The Casentium team is very knowledgeable about refugee resettlement and this new software will help guarantee accurate, accessible data for documenting services and monitoring expenses. Managers can track and follow up on core services delivery in near real-time. Through RMS, the Alliance’s diverse range of refugee support programs (ESL, Drivers Education, Employment, Case Management, Asset Building, Vocational Training, etc.) will now be more fully integrated with our core Resettlement program. The Refugee Solutions team takes a value-added approach that goes beyond basic data collection. We now have a wealth of quality data that can be accessed by program managers and the resource development team to enhance our agency’s strategic planning. Another important feature is the internal notifications, which help programs communicate quickly and seamlessly with each other. The Casentium team has built a user-friendly database that lets us spend more time on delivering quality services to refugees. I am very happy with RMS’s strong performance and look forward to collaborating over the long-term on new features and updates.
Miriam Diria
Director of Operations, Alliance for Multicultural Community Services
Ready to see the Casentium platform in action?
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