Shelter Management — by Casentium
Run your shelter with the same care you give the people inside it
Shelter Management brings bed and space assignment, intake and discharge, and sheltered-population case tracking together with the family, sponsor, and compliance logic Casentium was built on. One platform from the front door to the final report.
The Shelter Variant
Purpose-built shelter operations on a case-management foundation
Most shelter software treats a bed as the record. We treat the person as the record. Shelter Management pairs the operational reality of facilities — bed and space assignment, intake and discharge, capacity and occupancy — with the human-services case management that decides outcomes: family composition, sponsor vetting, service referrals, and milestone timelines.
That pairing matters because the people you shelter are also people you serve. The case record should not start over every time a family moves beds, transfers programs, or is discharged to a sponsor. In Shelter Management it does not.
Built alongside our refugee resettlement platform and hardened by years of real agency use, the shelter variant carries the same compliance posture, the same document automation, and the same fixed monthly fee.
What Shelter Management replaces
- Spreadsheets tracking beds that never match the people actually in them
- Paper intake forms re-entered by hand into a separate system
- Lost history when a resident transfers beds, programs, or leaves
- Fragmented reporting across occupancy, expenses, and case services
- Manual deadline tracking for 90, 120, and 180-day obligations
One Platform, Front Door to Final Report
Operational control and human-services case management, together
Shelter Management brings facility operations and the full case lifecycle into one system, so your staff spend less time reconciling data and more time with residents.
Bed & Space Assignment
See your facility at a glance. Assign and reassign beds, rooms, and units with drag-and-drop ease. Track occupancy in real time, flag capacity thresholds, and resolve conflicts before they reach a family. Flexible naming adapts to dormitories, family rooms, and scattered-site units alike.
Intake & Discharge
Walk staff through a structured intake that captures who is arriving, why, who they arrived with, and what they need. Automated case-note creation logs each step. Discharge is just as deliberate — capturing destination, referrals, and follow-up so nothing falls through the cracks.
Sheltered-Population Case Tracking
Each resident carries a living case record alongside their bed assignment. Track services delivered, milestones, health needs, family composition, and program enrollment — all tied to the person, not the bed, so their history follows them when they move or leave.
Family & Household Composition
Model the real structure of the people you serve. Multi-generational households, guardians and dependents, sponsors and US ties — the relationships that drive eligibility and service planning are first-class citizens in the data, not an afterthought.
Sponsor & Guardian Vetting
Document sponsor identity, relationship, and background checks in a single workflow. Track approval status, required documentation, and reunification milestones so safe releases happen on schedule and on the record.
Service Referrals & Enrollment
Initiate referrals that notify the right program director automatically. Accept or decline, assign a contract and budget, and route work to the right caseworker — with 30- and 90-day caseload views to balance the team.
Expense Requests & Budgets
Electronic, multi-level expense approvals with a case expense preview on screen. Program managers can adjust and approve rather than decline, eliminating duplicate work. Enter recurring expenses once and release them each month.
Reporting & Compliance
Produce the reports your funding requires — arrival, occupancy, expense summaries, disbursements, enrollment, completion status, and ad-hoc queries — from one source of truth. Built-in timeline alerts keep 90, 120, and 180-day obligations from slipping.
Interactive Case Documents
Save every case document in the system. When a resident enrolls in a program, documents generate automatically and pre-populate with data already on file. Edit directly in the PDF, then submit, combine, print, or download.
Compliance-Ready
Aligned to the reporting your funding depends on
Shelter Management is shaped for the compliance environments shelters operate in — from ORR unaccompanied-children grantees to HUD Continuum of Care and HMIS-comparable reporting. Bed and space assignment, intake and discharge, and sheltered-population tracking are core to all of them, and they are already built in.
Cloud-Based
No servers. No licenses. One fixed monthly fee.
Shelter Management is a fully cloud-based solution. Don’t worry about servers, software, or licenses. You get the entire platform for one fixed monthly fee — accessible from anywhere, with no upgrades or backups for your internal staff to manage.
Ready to see the Casentium platform in action?
Schedule a personalized demo and learn how our refugee resettlement and shelter management platforms can help your organization operate with clarity, alignment, and impact.
Billing Office:
900 Oneonta St.,
Shreveport, LA 71106