RMS Features

Refugee Management System (RMS) Software made significant improvements to our documentation process and minimized Case Managers’ time on completing required paperwork. The new software allows staff to manage client needs and field work more effectively and in a timely manner. Whether you are single, dual or tri agency affiliate RMS can meet your program needs. The software allows you to keep track of flex fund expenses easily and accurately with the ability to know how much flex funds are available at any given time to spend on most vulnerable refugees. The Casentium team is very easy to work with and has a thorough understanding of the Refugee Resettlement Program. I strongly recommend this software to all resettlement agencies.

The Alliance’s customized Refugee Management System (RMS) Software is the result of ongoing collaboration among our directors, resettlement staff, and the software developers. The Casentium team is very knowledgeable about refugee resettlement and this new software will help guarantee accurate, accessible data for documenting services and monitoring expenses. Managers can track and follow up on core services delivery in near real-time. Through RMS, the Alliance’s diverse range of refugee support programs (ESL, Drivers Education, Employment, Case Management, Asset Building, Vocational Training, etc.) will now be more fully integrated with our core Resettlement program. The Refugee Solutions team takes a value-added approach that goes beyond basic data collection. We now have a wealth of quality data that can be accessed by program managers and the resource development team to enhance our agency’s strategic planning. Another important feature is the internal notifications, which help programs communicate quickly and seamlessly with each other. The Casentium team has built a user-friendly database that lets us spend more time on delivering quality services to refugees. I am very happy with RMS’s strong performance and look forward to collaborating over the long-term on new features and updates.